Windows · Download & install

Download or installation blocked on Windows?

Your browser or Windows may block a newly released installer. If you downloaded it from the official GoFast website, you can continue as follows.

When a new version has just been released, few people have downloaded it yet, so your browser and Windows don’t recognize the installer and stop it to check with you first. Find the steps for your browser:

The illustrations below are drawn from each browser’s interface; positions may differ slightly between browser versions. Click where the yellow outline is.

Blocked while downloading

Microsoft Edge

When Edge says the file “isn’t commonly downloaded”, the installer hasn’t been saved to your computer yet. Follow these steps to keep it.

  1. 1

    Once the download starts, the download list at the top right shows “GoFast.exe isn’t commonly downloaded”. Hover over it and click “…” on the right. If the list has closed, press Ctrl+J to open it again.

  2. 2

    In the menu that opens, click “Keep”.

  3. 3

    When the confirmation window appears, click “Show more”, then click “Keep anyway” in the options that appear.

  4. 4

    Once the installer is saved, click “Open file” in the download list to start installing. If “Windows protected your PC” appears, see the steps further down this page. See how

Blocked while downloading

Google Chrome

When Chrome says “Suspicious download blocked”, follow these steps to download the installer.

  1. 1

    After downloading, the download icon at the top right shows “Suspicious download blocked”. Press Ctrl+J to open “Download history”.

  2. 2

    In “Download history”, find the installer, click “⋮” on the right, then click “Download suspicious file”. The installer is saved right away, with no further confirmation.

  3. 3

    Once it’s saved, click the installer’s name to start installing. If “Windows protected your PC” appears, see the steps further down this page. See how

Blocked while downloading

Firefox and other browsers

  • Firefox says the file “is not commonly downloaded”: click the Downloads button at the top right, click the installer, then click “Allow download”.
  • Other browsers: find the installer in the download list and choose to keep it or download it anyway.

Blocked when running the installer

“Windows protected your PC” appears

After the installer downloads, Windows may show this blue window the first time you run it. The steps are the same whichever browser you used.

  1. 1

    Click “More info” below the message.

  2. 2

    The window now shows the installer’s name and a “Run anyway” button. Click “Run anyway” to start installing.

If you still can’t download or install after these steps, contact customer support.

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